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AnnTaylorLoft
Store
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| Store: |
AnnTaylorLoft.com |
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Click Here |
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Customer Reviews |
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     | No Title 03/28/06 (reviewed by: Delia from NY, NY) | I have never liked Ann Taylor stores. Customer service is mediocre, and the clothing, while attractive, is overpriced considering the quality. Plus, the brick and mortar stores never seem to have my size (and I wear an average size). So when I received an Ann Taylor gift card from a friend, I decided to try AnnTaylorLoft.com. After having a lot of trouble with the website, I finally got to the checkout page, only to discover that they required me to give them my credit card information, even though I had plenty on my gift card to cover my order. This is very inappropriate and invasive, in my opinion. The excuse they gave when I called them was that it was for "verification." This is clearly false, however, because once a gift card is bought, they have no clue who the intended recipient is. Anyone could easily have stolen my gift card and succesfully used it online, their "verification" method notwithstanding. Overall, my experience with AnnTaylor Loft.com was extraordinarily poor, and I will certainly never shop there again. |
|  |      | No Title 10/24/04 (reviewed by: Debbie from Frederick, MD) | absolutely the best because they have clothes in my size 0-2 that actually fit and they have the styles that I love--classic with a bit of the current fashion weaved in. |
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