  | FTD = Failed To Deliver
02/16/07 (reviewed by: Anonymous from Anonymous Location) |  That's what FTD is if you ordered from FTD.
They even tried to keep the money if I didn't
call them. |
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| FTD Failed to Deliver and Failed to Explain
05/17/06 (reviewed by: Sherri from United States) | | FTD sent an email offer to order flowers for Mothers Day. I purchased flowers for delivery. The charge showed up on my credit card but the flowers were not sent. I contacted them as to why but a generic reply was sent stating that the order was canceled. I replied back saying that I never canceled and their argument didn’t make much sense because they had charged my credit card. I did not receive any reply back from them. The charge was just taken off my card with not so much as a sorry. |
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| My Flowers Were Never Delivered
02/22/06 (reviewed by: Anonymous from Los Angeles) | | The flowers were not delivered on my sister's birthday as arranged, and a week later, I have a charge to my credit card, no flowers, and no response from customer service. |
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| WORST EXPERIENCE!
02/19/06 (reviewed by: Anonymous from Anonymous Location) | | HORRIBLE!
Ordered flowers for Valentine's day and received a confirmation that everything was good.
2 days after Valentine's day I called and they basically said, "Sorry, no one in your area was available...we'll refund your money." You would think someone would call or email me a day before or the day of to say they couldn't follow through with their service agreement. NO CALL or EMAIL from FTD.com.
I've never used such an incompetent website/service.
Next time I'm calling a local florist...it's cheaper and they actually deliver something or will tell you they can not.
PS- There are about 5 other posts that had similar experiences...do a search on ftd.com
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| TWICE I ORDERD FLOWERS AND THEY DIDN'T SEND
02/16/06 (reviewed by: MELISSA from CT) | | I ORDERED FLOWERS FROM THIS PLACE TWICE AND THEY DID NOT SEND THEM ON THE DATE THEY WERE SUPPOSE TO..NOT EVEN THE NEXT DAY OR THE DAY AFTER..THEY WERE NEVER SENT! |
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